BeeZePay Privacy Policy

Last Updated: 7th January 2026

1. Introduction and Scope

BeeZePay (“BeeZePay”, “we”, “our”, or “us”) is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect your information when you access or use our website, mobile applications, and related services (collectively, the “Services”).

This Privacy Policy applies to all users of BeeZePay’s Services, including senders, recipients, and visitors. By using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Definitions

Personal Data: Any information that identifies or can reasonably identify an individual.
User: Any individual who accesses or uses BeeZePay Services.
Transaction: Any remittance, payment, or transfer initiated through BeeZePay.
KYC: Know-Your-Customer identity verification procedures.
AML/CFT: Anti-Money Laundering and Counter-Financing of Terrorism obligations.

3. Information We Collect

3.1 Account and Identity Information

Full name
Date of birth
Nationality and residency status
Government-issued identification numbers (e.g. ID card or passport)
Contact details such as email address, phone number, and address

3.2 Verification and Compliance Information

KYC documents and identity images (including selfies)
Proof of address
Occupation and source-of-funds information

3.3 Financial and Transaction Information

Bank account or payment instrument details
Transaction amounts, dates, and reference details
Sender and recipient information

3.4 Technical and Usage Information

IP address and device identifiers
Browser type, operating system, and app version
Log files, access times, and usage analytics

3.5 Cookies and Tracking Technologies

We use cookies and similar technologies to operate our Services, enhance user experience, and analyze usage patterns. You may manage cookie preferences through your browser or device settings.

4. How We Use Your Information

We use your information for the following purposes:

To provide, operate, and maintain BeeZePay Services
To process domestic and international remittance transactions
To verify your identity and comply with KYC, AML, and CFT requirements
To prevent fraud, unauthorized access, and illegal activities
To communicate with you regarding transactions, alerts, and support
To improve our products, services, and user experience
To send marketing or promotional communications where you have opted in

5. Legal Basis for Processing

BeeZePay processes personal data based on one or more of the following legal grounds:

Your consent
The performance of a contract with you
Compliance with legal and regulatory obligations
Legitimate business interests, such as fraud prevention and service improvement

6. Sharing and Disclosure of Information

We may share your information with the following parties where necessary:

Banks, payment processors, and licensed remittance partners
KYC, screening, and compliance service providers
Cloud hosting, analytics, and security vendors
Regulatory authorities, law enforcement agencies, or courts where required by law

BeeZePay does not sell your personal data to third parties.

7. Cross-Border Data Transfers

As a global remittance platform, your information may be transferred to and processed in countries outside your country of residence. We take reasonable steps to ensure that such transfers are protected by appropriate safeguards and security measures.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes described in this Privacy Policy, including compliance with AML/KYC and other legal obligations. Certain records may be retained for several years after account closure as required by law.

9. Security Measures

BeeZePay implements administrative, technical, and physical safeguards designed to protect your information, including encryption, access controls, and monitoring systems. However, no system can be guaranteed to be completely secure, and we cannot warrant absolute security.

10. Your Rights

Subject to applicable laws, you may have the right to:

Access and review your personal data
Request correction of inaccurate information
Withdraw consent where processing is based on consent
Opt out of marketing communications
Request deletion of data where legally permissible

Requests may be subject to verification and legal limitations.

11. Children’s Privacy

BeeZePay Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Third-Party Links

Our Services may contain links to third-party websites or services. BeeZePay is not responsible for the privacy practices or content of such third parties.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated “Last Updated” date. Continued use of the Services constitutes acceptance of the revised policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:

Company: DIGITAS LLP
Registration No: XXXXX
Address: LABUAN MALAYSIA
Support Email: SUPPORT@DIGITAS>MY
Data Protection Officer: legal@DIGITAS>MY
Website: www.DIGITAS.my