BeeZePay Terms & Conditions

Last Updated: 7th January 2026

1. Introduction

These Terms and Conditions (“Terms”) govern your access to and use of the BeeZePay website, mobile applications, and related services (collectively, the “Services”).

BeeZePay (“BeeZePay”, “we”, “our”, or “us”) is operated by [Company Legal Name], a company incorporated under the laws of [Jurisdiction].

By accessing or using our Services, you agree to be legally bound by these Terms. If you do not agree, you must not use the Services.

2. Definitions

• User: Any individual who accesses or uses the Services.
• Account: A registered BeeZePay user account.
• Transaction: Any remittance, transfer, or payment initiated through BeeZePay.
• Recipient: The intended beneficiary of a Transaction.
• Applicable Laws: All laws, regulations, and guidelines relating to remittance, AML/CFT, KYC, and financial services.

3. Eligibility

• You must be at least 18 years old to use the Services.
• You must have the legal capacity to enter into binding contracts.
• You must comply with all Applicable Laws in your jurisdiction.

4. Account Registration

To access certain Services, you must create an Account and provide accurate, complete, and up-to-date information.

• You are responsible for maintaining the confidentiality of your login credentials.
• You are responsible for all activities conducted through your Account.
• BeeZePay may suspend or terminate Accounts with inaccurate or misleading information.

5. KYC, AML & Compliance

BeeZePay is required to comply with Know-Your-Customer (KYC), Anti-Money Laundering (AML), and Counter-Financing of Terrorism (CFT) obligations.

• You agree to provide requested verification documents and information.
• BeeZePay may conduct ongoing monitoring of Transactions.
• We may delay, suspend, reject, or report Transactions as required by law.

6. Use of Services

You agree to use the Services only for lawful purposes.

• You must not use BeeZePay for illegal, fraudulent, or prohibited activities.
• You must not provide false information or impersonate another person.
• You must not attempt to interfere with system security or integrity.

7. Transactions and Processing

Transactions are subject to:

• Verification and compliance checks
• Applicable fees, exchange rates, and limits
• Processing times which may vary due to banking, regulatory, or operational factors

BeeZePay does not guarantee instant processing or delivery times.

8. Fees and Charges

Fees, charges, and exchange rates will be disclosed before Transaction confirmation.

• Fees may vary by corridor, amount, and payment method.
• BeeZePay may update fees from time to time.
• Completed Transactions are generally non-refundable unless required by law.

9. Cancellations, Errors, and Refunds

You must review Transaction details carefully before confirmation.

• Transactions may not be cancellable once processed.
• BeeZePay is not responsible for errors caused by incorrect recipient details provided by you.
• Refunds, if applicable, are subject to Applicable Laws and internal review.

10. Suspension and Termination

BeeZePay may suspend or terminate your access to the Services without prior notice if:

• You breach these Terms
• We suspect fraud or illegal activity
• Required by law or regulatory authorities

11. Intellectual Property

All content, trademarks, logos, and software used in the Services are owned by or licensed to BeeZePay.

You may not copy, modify, distribute, or exploit any part of the Services without prior written consent.

12. Disclaimers

The Services are provided on an “as is” and “as available” basis.

BeeZePay does not warrant that the Services will be uninterrupted, error-free, or free from delays.

13. Limitation of Liability

To the maximum extent permitted by law, BeeZePay shall not be liable for:

• Indirect, incidental, or consequential losses
• Losses caused by third-party service providers or banking networks
• Delays or failures beyond our reasonable control

14. Indemnity

You agree to indemnify and hold BeeZePay harmless from any claims, losses, or damages arising from your misuse of the Services or breach of these Terms.

15. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of [Governing Law / Jurisdiction].

Any disputes shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].

16. Changes to These Terms

BeeZePay may update these Terms from time to time. Updated Terms will be published on our website with a revised “Last Updated” date.

17. Contact Information

For questions or concerns regarding these Terms, please contact:

• Company:  DIGITAS LLP
• Registration No: XXXXX
• Address: LABUAN MALAYSIA
• Support Email: SUPPORT@DIGITAS>MY
• Data Protection Officer: legal@DIGITAS>MY
• Website: www.DIGITAS.my